• Gatti Pharmacy

More Benefits from Gatti in 2020: Free AutoSync Rx Rolls Out to All Patients

Trips to the pharmacy are about to become even easier! We are rolling out our AutoSync Rx program to all of our patients. This free program simplifies your medication pick-ups to once a month for your regular medicines (or once every three months, if eligible). We’ve tested the program with nearly 500 patients to make sure it is as seamless as possible for you. Unless you opt out of the program, you will be automatically enrolled, so there is nothing you need to do.

So, how does it work?

  • We calculate how much of each medication you will need so all of your regular medications come due for refill at the same. Depending on your fill history, it may take a full month for everything to be synchronized.

  • Monthly calls, texts, or no calls: We check in with you about 5 days before your order will be ready to confirm what you need. If you’ve stopped a medication, had a change in dose, or got behind a bit and don’t need something to be filled, just let us know and we’ll adjust your order accordingly. On this call, we also communicate to you when your order will be ready for pick up.

  • Behind the scenes: we get your order ready by making sure you have active refills, troubleshoot insurance issues, order whatever might be needed, and get everything filled prior to your pick up date.

  • Order up: We’ll text/call/email you when your order is complete.

Unlike mail order, we do not fill your order early, so you will hopefully never get a buildup of medication. Just tell us the frequency (every 28/30/90 days - we default to 30) you would like to have your medications filled and we will fill on that schedule. We understand that life gets in the way though and you may miss a dose, so if you ever have too much of something, just let us know. Our goal is to provide the best care as efficiently as possible. We’re confident you will find this program to be time-saving and we are excited to roll it out to everyone! Please let us know your questions-we’re here to help! Thank you for your trust in us!


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